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Shipping + Returns

By making a purchase, you are demonstrating a clear understanding that we are selling these products containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program.

We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.

Shipping Information:

We ship our products via the United States Postal Service (USPS with tracking numbers). Shipping fees are $5.00 per item. Orders over $100 - FREE SHIPPING - WILL BE CALCULATED IN SHOPPING CART

Returns Process:

  • Email us at urbanflowerdepot@gmail.com ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request a Return Shipping Address. Please use a service that provides a tracking number (i.e. UPS, FedEx or USPS with Tracking)

  • Once you have shipped your product back to us – please email the tracking number to urbanflowerdepot@gmail.com so we can keep an eye out for it.

  • Once we receive your package at our facility and can confirm its condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

  • QUESTIONS? Email us at urbanflowerdepot@gmail.com or call (281) 501-3010 and we will get back to you ASAP.


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